Returns & Exchanges

At MOEFLAVOR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel and accessories may be final sale.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached, ensuring the merchandise is protected from damage during transit.

3

Attach the Shipping Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing